Frequently Asked Questions
Find answers to common questions below. Can't find what you're looking for? Get in touch.
orders
How long does delivery take?
Most orders are dispatched within 24 hours and arrive in 3–5 business days across Pakistan.
Can I cancel or modify an order?
Yes — get in touch within 12 hours of placing your order and we'll do our best to accommodate.
Do you ship internationally?
Not yet, but we're working on it. Drop us an email if you'd like to be notified.
payments
What payment methods do you accept?
Cash on delivery, plus card payments via Stripe (when enabled by the store owner).
Is my payment information secure?
Absolutely. We never store your card details — payments are processed by certified gateways.
returns
What is your return policy?
Unused items can be returned within 7 days of delivery for a full refund.
How do I start a return?
Email us at hello@shopcraft.local with your order number and we'll guide you through it.